We advise you to read, before usage, the terms, and conditions for use of our websites.
WAYS THAT WE COLLECT INFORMATION
Some areas of the sites require you to actively submit information for you to benefit from specific features (such as our range of online services). Some of this information may be personal (information that can be uniquely identified with you, such as your full name, father’s name, address, date of birth, PAN, Contact numbers, etc).
Information is also gathered without you actively providing it, using various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store financial information.
An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer).
“We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our sites, and to administer and improve these sites.
MONITORING OF E-MAIL
We may monitor e-mail communications with Elite Elevators (this includes any Elite Elevators member of staff). Any such monitoring will take place following the law.
We use log files generated by our web servers to analyse sites usage and statistics but the said files do not identify any personal information. Log file analysis helps us to understand usage patterns on our websites and to make improvements to our service.
We do not disclose any information you provide via our sites to any third parties or other government departments except where:
-Required by applicable laws, court orders, or government regulations.
-You permit us to do so.
-We must enforce applicable Terms of Service, including investigation of potential violations thereof.
-We need to detect, prevent, or otherwise address fraud, security, or technical issues.
ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
We will take all reasonable steps following our legal obligations to update or correct personally identifiable information in our possession that you submit via these sites.
Elite Elevators has a legal duty to protect the confidentiality of taxpayer information. We take all reasonable steps to protect any information you submit via our websites, both online and offline, following relevant legislation in India.
We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our sites and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use technologies to safeguard your data and operate strict security standards to prevent any unauthorized access to it. Where you use passwords, ID numbers, or other special access features on these sites, you also have a responsibility to take reasonable steps to safeguard them.
LINKS TO OTHER WEBSITES
Elite Elevators Premium Members are entitled to FREE Two-Day shipping on all purchases of eligible items from participating retailers. Additionally, Elite Elevators Premium Members receive Free Shipping on Returns of eligible items and exclusive offers from our participating retail partners. Note that FREE Two-Day Shipping is measured from the time the eligible item ships and not when the eligible item is ordered. Once the order is received, products will be shipped within 30 days and then delivered within 10 to 14 working days.
CANCELLATION, RETURN, REFUND POLICY
We understand that plans change. In the event of order cancellation, specific proportions of the total price will be retained at various stages: 25% within the initial 24 hours of receiving the quotation, 60% once production has started, 85% when the order is prepared for dispatch, and 100% upon the completion of the delivery