Dr.Sunil Tuli – Hydraulic Home Elevator installed in Delhi

Dr. Sunil Tuli

“My mother wasn’t able to use stairs leading to first floor of our house. She was reluctant when I asked her let’s go to first floor; I said I’ve a surprise for you, and when she saw the lift she was absolutely thrilled. I can never forget that moment.”

About the Customer

Dr. Tuli is an orthopedic doctor with over 20 years of experience in the field. He started practicing in Delhi 4 years ago, after moving from UK; and is highly respected figure in medical community.

The Scenario

Doctor Tuli lives in an independent flat, where the 1st and 2nd floor is for residential purpose and the ground floor is kept for parking. He wanted an elevator to connect the ground floor to the other two floors & didn’t want any civil changes to be made in the existing structure. This elevator was chiefly for her mother, as due to old age she was unable to use the stairs to enter the house. Thus, he was looking for safe, easy to use and reliable options.

The apt Solution

During his course of research Dr. Tuli found about us, Elite Elevators and was surprised to know that ThyssenKrupp Access products are available in India and that we are their official business partners. Being home solution providers, we have great respect for medical professionals. Therefore, we took the onus on ourselves to provide Dr. Tuli with the best possible solution. He informed us how some of his friends & colleagues were facing lots of troubles with their lifts. This was the primary reason why he wanted ThyssenKrupp Access home lifts as we were recently awarded as ‘the world’s safest home elevators’ in Italy. There was a detailed discussion, post which we were successfully able to resolve each of his concerns & the deal was closed.

Some of our features which really impressed him were:

Soft Start & Stop for extra safety.
Single phase power d/c power supply, for less power consumption.
No pit & no headroom required for lift installation, hence no civil changes required in the existing property.

Post Sales Review

During his course of research Dr. Tuli found about us, Elite Elevators and was surprised to know that ThyssenKrupp Access products are available in India and that we are their official business partners. Being home solution providers, we have great respect for medical professionals. Therefore, we took the onus on ourselves to provide Dr. Tuli with the best possible solution. He informed us how some of his friends & colleagues were facing lots of troubles with their lifts. This was the primary reason why he wanted ThyssenKrupp Access home lifts as we were recently awarded as ‘the world’s safest home elevators’ in Italy. There was a detailed discussion, post which we were successfully able to resolve each of his concerns & the deal was closed.

We recently met Dr. Tuli owing to the Customer Loyalty Program. Dr. Tuli has been our prestigious customer since 2015 & it was satisfying to know that he is extremely happy with the functionality of our product and our customer service. Our aim to make this elevator an extended part of your home & when he told us how a sweet memory between him and his mother is associated to this elevator, we felt humbled.

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